We may collect personal information on this website including a contact name, email address and phone number.
We collect this personal information to respond to queries submitted via our website.
We do not provide the supplied personal information to any third-parties for advertising or any other purpose.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.
If you’d like a copy of the personal information we have collected, or to have it corrected or removed, please contact us using one of the methods provided.
CONTACT METHODS
We may also momentarily obtain your IP address to determine the appropriate currency indicator to use when displaying pricing information.
The IP address value is not stored or tracked.
By using this website, you agree to the following terms of use:
If completing the Contact form, you may be asked for contact details for us to respond to. Any details supplied will not be use for any other purpose or provided to any 3rd party.
We take data security seriously and have implemented appropriate measures to protect the personal information we collect. However, please note that no data transmission over the internet or storage method is 100% secure, and we cannot guarantee the absolute security of your data.
Changes to Terms of Use
We may update these terms of use from time to time. You are responsible for reviewing the most current version of the Terms of Use.
Contact Us
If you have any questions about these Terms of Use, please contact us using one of the methods provided.
The current Terms & Conditions for the HiveSmartHQ web application are provided below.
These are also directly available in the web application and acceptance is required upon first use.
1. Acceptance of Terms
By accessing or using the HiveSmartHQ web application (app), you agree to be bound by these Terms and Conditions.
2. Product Description
The HiveSmartHQ web provides users with a service to store and manage beekeeping-related data.
No fee is required to start using the web app. A balance of 100 Service credits is provided per new dataset/user. One Service credit is consumed per recorded Service/inspection (except for the initial instance for each Hive).
Additional Service credits can be purchased in bundles. No refunds will be provided for unused Service credits if the user chooses to no longer use the web app. All payments are made to Appi Bee Services Ltd - a registered New Zealand company.
Payments are handled using a service from Stripe, Inc via an embedded window controlled by Stripe. Their Terms and Privacy details are available via that window. The Stripe, Inc payment service does not store or view payment card data by default, but you may choose their option to store these details (within the Stripe service).
The HiveSmartHQ web app does not capture, store or record any financial details other than the item(s) selected, payment amount and time.
3. User Responsibilities
You are responsible for all activities that occur while using this web app including the truthful selection of your location upon first use and adding data only for lawfully-owned hives.
Subsequent use of this web app also means that you understand and agree with the supplied Privacy policy.
The data you supply in the web app is retained in the browser on your device. At your discretion, you may choose to use the optional Transfer data feature to transfer the data (a dataset) to/from a cloud-based storage service for safe-keeping.
When seeking operational support for the web app from us, you agree to our support personnel having access to your uploaded dataset as required.
4. Collection and Transmission of Data
Acceptance of these terms includes your agreement for the HiveSmartHQ web app to record and securely transmit the information you supply that may be classified as 'Personal and Sensitive User Data'. Specifically:
At your discretion you can also use the option provided with the Transfer Data feature in the web app to remove any dataset optionally uploaded to the cloud-based storage facility.
5. Intellectual Property Rights and Copyright
Except for specified attributions, all content and materials available on HiveSmartHQ web app, including but not limited to text, graphics, images, logos, and software, are the property of our company (Appi Bee Services Ltd) and are protected by applicable intellectual property and copyright laws.
6. Limitation of Liability
Appi Bee Services Ltd shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of, or relating to, the use or inability to use HiveSmartHQ. The enabling software is provided on an "as is" basis and may have flaws.
Provision of HiveSmartHQ involves various 3rd party service providers including, but not limited to, your Internet Service Provider, device manufacturers and retailers, operating system and browser software providers. Users of HiveSmartHQ acknowledge that Appi Bee Services Ltd has no control over the delivery, reliability or continuity of such 3rd party services and is not to be held liable in the event such services experience operational failures, and/or downtimes (unavailability) due to system hardware, software maintenance upgrades and updates, or other reasons.
7. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of New Zealand and those local to your jurisdiction, with New Zealand law taking precedence in the event of conflict or contradiction.
8. Modifications to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Your continued use of the web app after any such changes indicates your acceptance of the modified terms.
© Appi Bee Services Ltd . All rights reserved.
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